Responsible Gaming at 7edbd — Stay in Control

7edbd operates exclusively for adults. Every player must be at least 18 years of age to register an account, make a deposit, or participate in any game or betting market on the platform. This is a firm, non-negotiable rule — not a guideline.

During the account registration process, 7edbd collects your date of birth and verifies it against your National Identity Card (NID). Any account where age verification cannot be completed will be suspended until valid documentation is provided. Deposits made on an unverified account are held and refunded if verification fails. No winnings may be withdrawn until age verification is confirmed.

If 7edbd suspects at any point that an account is being operated by or on behalf of a person under the age of 18, the account will be frozen immediately pending investigation. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor is using the 7edbd platform, please contact [email protected] immediately.

Gambling is entertainment for the vast majority of 7edbd players. However, for a small number of people it can develop into a problem that affects their financial situation, relationships, and mental wellbeing. The first step to addressing problem gambling is recognising its signs early.

Problem gambling does not always mean gambling every day or betting large amounts. It can affect anyone, regardless of income level, background, or how long they have been playing. Some of the most common warning signs include chasing losses, neglecting responsibilities, borrowing money to fund gambling, and feeling anxious or irritable when unable to play.

One of the most effective responsible gaming tools available on 7edbd is the ability to set a personal deposit limit. This allows you to cap the total amount of money you can deposit into your account over a defined period, ensuring that your gambling activity stays within a budget you are genuinely comfortable with.

7edbd offers three deposit limit timeframes: daily (rolling 24-hour period), weekly (rolling 7-day period), and monthly (rolling 30-day period). You can set a limit in Bangladeshi Taka (৳) that applies across all payment methods — whether you deposit via bKash, Nagad, Rocket, or Upay. The limit applies to the total deposited, not to individual transactions.

How to Set or Adjust a Deposit Limit

• Log in to your 7edbd account

  Access your account using your registered mobile number and password via the 7edbd Login page.

• Navigate to Account Settings

  Go to your Account Settings panel and select the "Responsible Gaming" or "Spend Controls" section from the menu.

• Select your limit type and amount

  Choose daily, weekly, or monthly, and enter the maximum amount in ৳ that you wish to deposit in that period.

• Confirm the limit

  Your new limit takes effect immediately after confirmation. A notification will be sent to your registered mobile number.

• Increasing or removing a limit

  Any request to increase or remove an existing deposit limit is subject to a mandatory 72-hour cooling-off period before taking effect. Decreases to an existing limit apply immediately.

A time-out is a short-term break from the 7edbd platform. It is designed for players who feel they need a pause from gambling but are not ready to commit to a longer self-exclusion period. During a time-out, your account is temporarily suspended — you cannot log in, make deposits, or place bets. Any active promotional balances are frozen and reinstated when the time-out period ends.

Available Time-Out Periods

• 24 hours — a brief cooling-off period after a losing session or a moment of impulsive play
• 7 days — a one-week pause to reassess your relationship with gambling
• 30 days — a month-long break for players who want a more substantial reset
• 90 days — a three-month suspension for players who need an extended period away from the platform

Time-out requests submitted via the Account Settings panel take effect within one hour of confirmation. Requests submitted via email to [email protected] are processed within four hours. Once a time-out is active, it cannot be reversed before the selected period expires — this is intentional, to ensure the cooling-off period is genuinely effective.

Session Time Reminders

Separate from time-out, 7edbd also offers in-session time reminders. You can set an alert to appear on screen after a chosen duration of continuous play — for example, 30 minutes, 1 hour, or 2 hours. The reminder displays your current session duration, your net result for the session, and a prompt to take a break. These reminders do not interrupt gameplay automatically unless you have also set a session time limit, in which case your session will be ended once the limit is reached.

Self-exclusion is the most comprehensive player protection tool available on 7edbd. When you self-exclude, your account is permanently suspended for the duration of the chosen exclusion period. You will be unable to log in, make deposits, place bets, or access the platform in any way. All promotional communications are stopped immediately.

Unlike a time-out, a self-exclusion cannot be reversed during the active period under any circumstances. If you contact 7edbd during your self-exclusion period requesting access, our team is trained to decline the request and to offer signposting to professional support resources instead.

Self-Exclusion Periods

• 6 months — the minimum self-exclusion period available on 7edbd
• 1 year — recommended for players who have identified a pattern of problematic gambling behaviour
• 3 years — a longer-term option for players seeking extended distance from the platform
• Permanent — irreversible account closure; your account cannot be reopened under any circumstances

To request self-exclusion, send an email to [email protected] with the subject line "Self-Exclusion Request" and include your registered username, mobile number, and the duration you are requesting. Your account will be suspended within two hours of the request being received. Any remaining withdrawable balance will be processed to your registered payment method within the standard withdrawal timeframe.

In addition to deposit limits, time-out, and self-exclusion, 7edbd provides a set of supplementary tools to help players maintain a balanced and informed approach to gaming on the platform.

Loss Limits

A loss limit caps the total amount you can lose within a daily, weekly, or monthly period. Once your net losses reach the set amount, you will be unable to place further bets until the period resets. Loss limits can be set and reduced instantly; increases are subject to the same 72-hour cooling-off period as deposit limit increases.

Wager Limits

A wager limit restricts the total stake amount you can place across all games and betting markets within a given period. This is particularly useful for players who want to control the pace of their play rather than just the amount deposited.

Account Activity Statement

Players can request a full account activity statement at any time by contacting [email protected]. The statement includes a complete record of all deposits, withdrawals, bets placed, outcomes, and bonus activity over any date range within the last 24 months. Reviewing this data regularly is one of the most effective ways to maintain an honest picture of your gambling activity.

Cooling-Off Periods

If you would like to step back from gambling without committing to a formal time-out, 7edbd can apply a cooling-off period to your account that temporarily restricts access to specific game categories — for example, slots or live casino — while leaving your account otherwise active. This targeted approach can be useful if one type of game is driving problematic behaviour while you remain comfortable with other categories.

If you believe that gambling is causing harm to your financial situation, your relationships, or your mental health, please reach out for help. Taking that step is a sign of strength, not weakness — and the sooner you seek support, the more effective that support can be.

7edbd's player protection team is specifically trained to handle responsible gaming requests with sensitivity and confidentiality. Whether you want to set a limit, request a time-out, begin a self-exclusion, or simply talk through your concerns, our team is available to assist without judgement.

If you feel you need to speak with someone outside of 7edbd, we encourage you to seek support from a trusted person in your life — a family member, a close friend, or a community leader. In Bangladesh, mental health awareness is growing, and reaching out to community-based counselling services through local hospitals or NGOs can be a helpful first step if gambling-related stress is affecting your daily life.

Advice for Friends and Family

If you are concerned about a family member or friend who you believe may be experiencing problem gambling, 7edbd encourages you to speak with them calmly and without judgement. Avoid confrontational language; instead, express your concern from a place of care and offer to help them access the tools available on this page. If you believe a minor is using the 7edbd platform, contact our support team immediately — we will act on all such reports promptly.